Tech Support
Frequently Asked Questions
AnytimeCE reports your course completions to the AHJ usually within five business days.
Alaska AHJ requires that you submit your course completion to them.
If it has been more than five business days (Saturday and Sunday are not business days) and you still do not see your courses uploaded, click here to contact us. Include your full name, email, license # and the course you are asking about.
We accept all major debit and credit cards through our secure checkout process.
Please click here to provide the details of what you purchased and what you need to exchange it for and we will exchange your course for you. There is no charge for a one-time exchange per course.
Click here to view the refund table.
Click here to verify the course(s) that you want refunded.
Are you trying to login to your old account and it’s not working?
You will be able create a new account during the purchase process, so pick your courses and add them to your shopping cart.
In check out process you will be able to make a new account by entering your email address and creating a password.
It is just that simple.
If you’ve forgotten your password, you can request a link on the login page to reset your password.
If you have tried to use your ID and password but still cannot log in, please click “Lost your password?” on the login page to reset your password.
If you’ve forgotten your username or email, please click here to contact us. Be sure to include your full name, license number and state so we can assist you in resetting your password.
When purchasing courses for many employees, there are a few things you should know to make it as smooth as possible. Here they are:
NEW CUSTOMERS:
- Make sure that the words “Log In” appear in the upper right corner. If it says “Log Out,” click on “Log Out” to log out of your account.
- Then, click on the state or select your state and trade from the menu at the top of the page. Select your courses and add them to your cart.
- When adding your payment information make sure to fill out the “Billing details” on the left side of the checkout page with your employees email, name and license information.
- Enter your payment information on the right side of the checkout page and click “Place Order”.
- You’re ready to go!
EXISTING CUSTOMERS:
- Make sure that the words “Log In” appear in the upper right corner. If it says “Log Out,” click on “Log Out” to log out of your account.
- Then, click “Log In” and have your employee log into their account using their email address and password.
- Click on the state or select your state and trade from the menu at the top of the page. Select your courses and add them to your cart.
- When adding your payment information make sure to fill out the “Billing details” on the left side of the checkout page with your employees email, name and license information.
- Enter your payment information on the right side of the checkout page and click “Place Order”.
- You’re ready to go!
Your email address more than likely is incorrect.
You can correct this by logging into your account by either using the “incorrect email” or by using your name that you used in the student information form. The trick is to use: First Name. Last Name. Once you are in your account you will be able to correct your email.
Click here to download the PDF of the WA LNI tradesman chart showing the required continuing education needed for license renewals.
Select the option to have your course information sent to two states or two jurisdictions during the checkout process when you are buying your course. For a $45 fee, we will upload your course completion to another state.
Be sure to review Click here for a pdf on “Which courses are approved for dual credit” .
One of the last steps in completing a course is to verify that your license number is correct. This is to ensure that your course completion will be properly submitted to the AHJ so that you receive credit for your license renewal.
If the license number on your certificate is incorrect, click here to contact us so we submit the corrected information to the AHJ.
Just click on the state or select your state and trade from the menu at the top of the page. Select your courses, add them to your cart, add your payment information, and you’re ready to go.
Yes, the quiz questions can be downloaded and printed at the beginning of each course.
We suggest that you do so. Be doing so, you will find that the quiz questions closely follow the web pages.
Why make fulfilling your CEU requirements more difficult than it needs to be?
You have access to any course you purchase for at least 60-days.
We encourage you to complete your courses in this time frame.
Some courses may expire if completed after this 60 day window and you will not receive credit for them.
Keep ahead of the game, and complete them in a timely manner.
Due to copyright laws, only short sections of the code can be used for educational purposes.
This means, that AnytimeCE can not provide you with downloadable sections of the code book.
If you purchased a course and you do not have the required code book we will exchange it for another of your choosing.
Go to the FAQS, “I need to exchange my course(s)” fill out the form and we will fulfill your request as quickly as we can.
There are NO additional charges or fees for this service – Free one time exchange per course.
Many Authority Having Jurisdiction (AHJ) have website that show your license status.
Washington Trades: Click Here to link to WA LNI AHJ license status.
Oregon Trades: Click Here to link to Oregon AHJ license status.
Montana Trades: Click Here to link to Montana AHJ license status.
Alaska Trades: Click Here to link to Alaska AHJ license status.
Idaho Trades: Click Here to link to Idaho AHJ license status.
To view the answers to quiz questions is easy to do.
Just Click Here to view a pdf of how view the quiz questions.
Before you call us at 425-778-2510, keep in mind that AnytimeCE receives between 20 to 30 Robo or AI generated calls per day. This overwhelms our staff and limits their ability to closely monitor phone calls and/or voice messages.
Please take an extra moment to review this list of FAQS. Your question is more than likely to be already answered here.
Now, if you cannot find the answer to your question in these FAQS, please click here to send an email message to tech support.
Tech support monitors these emails on a frequent basis and we will respond as quickly as we are able to do so.
Sorry for any inconvenience that this may cause.
Ask Us a Question
Please describe the problem you are encountering if it was not answered above. Tech Support will attempt to answer your question(s) by email.
Please be sure to check both your email and your email “SPAM” folder for our response.
Our staff frequently reviews messages throughout the work week and will respond to your inquiry as quickly as we are able to do so.